A WhatsApp spokesman said in an email to Gadgets3360: “We are aware of this shortcoming and we are working to address this issue.”
The first information about this bug is the WhatsApp beta app tracking website WABetaInfo Last week’s report said that this bug is automatically deleting old messages. It is not clear at this time whether this bug is part of an older version or the latest version of WhatsApp.
Affected users Posted on Twitter, “I’ve been having this problem since June 2018 old. Deleting my old important messages WhatsApp I’ve sent a lot of emails to WhatsApp, but now they have stopped responding. I’ve tried all reset the phone. Phone changed, but nothing worked.
We could not independently verify this issue. However, some users believe that this was due to WhatsApp’s decision in November to delete the backup of the old Google Drive. Their backups will be deleted automatically.